Air Busan Lost and Found at Kansai International Airport (KIX)

Lost and Found

If you've lost an item during your Air Busan flight or at the airport, Air Busan is here to help. The Lost and Found service ensures you can easily report and recover your lost belongings.

Items Lost Onboard Air Busan Flights

If you have left an item onboard an Air Busan aircraft arriving at Kansai International Airport (KIX), please contact the Air Busan Lost and Found counter or the airline’s local handling agent at the airport.

Items found on aircraft are kept by the airline’s ground handling staff. Passengers can also inquire through the Air Busan Customer Service Center by providing flight number, date, seat number, and a detailed description of the lost item.

Items Lost at Kansai International Airport (KIX)

For items misplaced within the airport terminal - such as at security checkpoints, restrooms, shops, waiting areas or anywhere in the Kansai International Airport (KIX), the point of contact depends on where the item was lost, but feel free to consult airport staff if you're unsure. Call Airport Information Tel: +81 72 455 2500 or use the Kansai Airport Lost Property Inquiry Form to search for lost items.

Additional Information

When reclaiming an item, passengers are required to present valid identification and proof of ownership. Unclaimed items are stored for a limited period in accordance with airport policy.

For further information on lost and found inquiries, please contact Air Busan Service Hotline at Tel: 1666 3060 (Local) / +82 70 7997 3060 (Overseas).