Air India, AI series flights at Kansai International Airport (KIX)

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Air India is the flag carrier airline of India owned by Air India Limited (AIL), a Government of India enterprise. It is the third largest airline in India (after IndiGo and Jet Airways) in domestic market share, and operates a fleet of Airbus and Boeing aircraft serving various domestic and international airports.



It is headquartered at the Indian Airlines House in New Delhi, India. As of November 2025, Air India serves 49 domestic destinations and 42 international destinations in 31 countries including Japan.

Contact Air India

Air India offers scheduled flights to Tokyo and Osaka, Japan.

Air India Osaka Contact Information

Osaka City Office

9F Hiranomachi Yachiyo Bldg., 1-8-13
Hirano-machi, Chuo-ku
Osaka 541-0046
Japan

Tel: +81 06 6121 6807 (Reservations / Ticketing)
Tel: +81 06 6121 6876 (Sales / Account)

Email: tyores@airindia.co.jp / osa.takahashi@airindia.co.jp / osaaccts@airindia.co.jp

Office Hours

Monday - Friday, 9:00 am - 5:30 pm (Lunch Break 12:00 pm -1:00 pm)

Closed on Weekend and Public Holidays.

Airport Office

Airline Office Bldg (South)
1-banchi Senshukuko Naka
Tajiri-cho, Sennan-gun
Osaka 5490011
Japan

Airport Office Operation Hours: 0900 hrs - 1730 hrs (Tue/Thu/Sat)

Tel: +81 72 456 5211

Email: kixapm@airindia.co.jp
 

Inquiries managed by Air India Osaka Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Shopping
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight WIFI
  • Airport WIFI
  • In-Flight Entertainment
  • Airport Concierge Service
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Reward Program
  • Flight Messaging Service
  • Codeshare Partners
  • In-Flight Meals
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seat Selection
  • Frequent Flyer Program
  • Visa on Arrival
  • Seats Enquiries
  • Receipts and Refunds
  • Travel Insurance
  • T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Air India Customer Service Hotline as below:

Office Tel Number Office Hours
Air India Building
Narriman Point, Mumbai
Maharashtra, 400 021
India
+91 011 2466 7474
1800 180 1407 (India only)
Mon-Fri : 09:00~18:30
Sat, Sun, Public Holiday : Closed

Prior to boarding your Air India flight, you might want to verify the information for:



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