All Nippon Airways Hong Kong Office

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All Nippon Airways Co., Ltd., widely known as ANA, is the second-largest airline in Japan. As of April 2026, the airline operates regular passenger and cargo services to more than 170 destinations worldwide, including Hong Kong.

Contact All Nippon Airways

All Nippon Airways operates regular flights between Hong Kong and Tokyo.

All Nippon Airways Hong Kong Contact Information
Hong Kong Office Tel: 800 93 0649 (Toll-free) / +852 2810 7100 (call from overseas) Calls cannot be made to Toll-free number from outside of Hong Kong. Office Hours Enquiry in English and Japanese: 24 hours, open daily. Enquiry in Cantonese: 9:00 am - 6:00 pm (Monday - Friday) / 9:00 am - 5:00 pm (Saturday) Closed on Sunday or national holidays. Airport Name: Hong Kong International Airport

All Nippon Airways Hong Kong Contact Information

Hong Kong Office

Tel: 800 93 0649 (Toll-free) / +852 2810 7100 (call from overseas)

Calls cannot be made to Toll-free number from outside of Hong Kong.

Office Hours

Enquiry in English and Japanese: 24 hours, open daily.

Enquiry in Cantonese: 9:00 am - 6:00 pm (Monday - Friday) / 9:00 am - 5:00 pm (Saturday)

Closed on Sunday or national holidays.

Airport Name: Hong Kong International Airport

Customer inquiries handled by All Nippon Airways Hong Kong Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
ANA Codeshare
ANA Duty Free
Promotional Fares
Animals and Pets
ANA Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seating Enquiries
ANA Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance Codeshare
ANA Mileage Club

If you are unable to obtain the information from your local agent, please contact the All Nippon Airways Service Center in Japan using the details provided below.

Head Office (HQ)	Tel	Office Hours
All Nippon Airways Shiodome City Center 1-5-2 Higashi Shimbashi Minato-ku Tokyo 105-7133 Japan	+81 3 6741 1120	24 hours daily

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