EL AL Israel Airlines Cancellation and Refund Policy

Cancellation and Refund Policy

EL AL Israel Airlines provides cancellation and refund options based on fare rules. The key policy elements are outlined below:

Cancellation Policy

24-hour Cancellation

Tickets may be canceled within 24 hours of booking if eligibility conditions are satisfied.

Non-refundable Tickets

Certain fare categories do not permit refunds after cancellation, according to fare conditions.

Refundable Tickets

Eligible fares allow cancellations with refunds issued after applicable fees.

How to Cancel

Bookings for flights departing from Narita International Airport can be canceled or modified through the airline website, ticket offices, or customer service channels using the booking reference.

Refund Policy

Eligible Refunds

Refunds apply to qualifying tickets, airline-initiated disruptions, or schedule changes. Unused taxes and selected ancillary services may also be refunded.

Processing Time

Approved refunds are returned to the original form of payment. Processing timelines depend on financial institutions.

Baggage Fee Refunds

Prepaid baggage fees are refunded only when the airline cancels the flight. Voluntary cancellations are not eligible.

For more detailed assistance on cancellation and refund terms, please contact EL AL Israel Airlines Japan Office directly at Tel: +81 3 6890 3250.