Hong Kong Airlines Cancellation and Refund Policy

Cancellation and Refund Policy

Hong Kong Airlines provides flexible cancellation and refund options, ensuring convenience for its passengers. Below are the key points of their policy:

Cancellation Policy

Hong Kong Airlines (HX) ticket changes and cancellations are governed by fare rules.

Key Conditions

• Cancellation eligibility depends on ticket fare type
• Refunds apply only to refundable fares or unused portions of tickets
• Cancellation or change fees may apply

Requests processed via:

• Official website
• Customer service centre
• Ticketing office

Additional Conditions

• No-show penalties may apply
• Refunds are returned to the original form of payment
• Processing time varies based on payment method and request channel

For more detailed assistance on cancellation and refund terms, please contact Hong Kong Airlines Japan Office directly at Tel: +81 72 455 2500 / +852 3916 3666.