Hong Kong Airlines Lost and Found

Lost and Found

Hong Kong Airlines (HX) handles mishandled baggage through dedicated support.

Contact for Lost / Delayed / Damaged Baggage

Tel: +852 3902 9000

Email: satshk_lostandfound@satshk.com

Hours: 07:30 – 23:00 daily

Process

• Report immediately at arrival airport or baggage service counter;

• Provide baggage tag and flight details; and

• Tracing and recovery handled through baggage system and ground service provider

For further information on lost and found inquiries, please contact Hong Kong Airlines Service Hotline at Tel: +81 72 455 2500 / +852 3916 3666.