Jetstar Japan Baggage Allowance

Passengers traveling with Jetstar Japan are welcome to bring the following:

Baggage Allowance

Carry-on Baggage

Each passenger may bring up to two cabin items consisting of one main carry-on bag and one small personal item, with a combined maximum weight of 7 kg (15 lbs). The main cabin bag must not exceed 56 cm x 36 cm x 23 cm and must fit in the overhead compartment.

Passengers traveling with infants may also bring essential items such as a diaper bag within the same allowance. The additional personal item, including a handbag, laptop bag, or small backpack, must fit under the seat in front.

Passengers who purchase an upgraded allowance may carry up to 14 kg of cabin baggage, with no single item exceeding 10 kg, while still meeting size requirements.

Checked Baggage Allowance

Checked baggage is not included in basic Starter fares and must be purchased separately or included through bundle options. Allowances are weight-based rather than piece-based:

• Starter Plus / Flex Bundle: Up to 20 kg total checked baggage
• Business / Max Bundle: Up to 30 kg total checked baggage

Passengers may select additional weight options ranging from 15 kg to 40 kg depending on travel needs. There is no restriction on the number of bags, provided the total combined weight stays within the purchased allowance.

Each individual checked bag must not exceed 32 kg. Oversized items may be subject to additional handling requirements and charges.

To avoid extra fees, passengers must ensure that all baggage remains within the purchased weight limit. Any excess weight will incur additional charges at the airport.

Extra Baggage

Excess baggage fees apply when luggage exceeds the purchased weight allowance or size limitations. Additional baggage can be pre-purchased through Jetstar Japan’s website or Manage Booking system at lower rates compared to airport pricing. Charges vary depending on the route and total excess weight.

For further information about the baggage policy, please contact the Jetstar Japan Service Hotline at Tel: 0570 550 538 / 050 3163 8538, or reach out to your local ticketing agent.