Jin Air Cancellation and Refund Policy

Cancellation and Refund Policy

Jin Air provides flexible cancellation and refund options, ensuring convenience for its passengers. Below are the key points of their policy:

Cancellation Policy

24-Hour Cancellation Rule

Reservations made for Jin Air flights departing from Kansai International Airport may be canceled within 24 hours of booking if eligibility conditions are met.

Non-Refundable Tickets

Discounted fares do not allow refunds. Ticket value is not returned after cancellation unless specified under fare rules.

Refundable Tickets

Flexible fare options allow cancellations with refunds issued to the original payment method, subject to fare conditions and applicable charges.

How to Cancel

Passengers may cancel or modify bookings for flights departing from Kansai International Airport through Jin Air’s website, mobile application, or customer service using the reservation number.

Refund Policy

Eligible Refunds

Refunds are issued for eligible fare categories, airline-initiated cancellations, or schedule changes affecting departures from Kansai International Airport. Unused taxes may also be refunded where applicable.

Refunds Processing and Timing

Approved refunds are processed to the original form of payment. Processing timelines depend on payment providers and banking procedures.

Excess Baggage Fees Refund

Prepaid baggage fees are refunded only when the airline cancels the flight. Voluntary cancellations do not qualify for baggage fee refunds.


For more detailed assistance on cancellation and refund terms, please contact Jin Air Japan Office directly at Tel: 0570 031 032 [Japan only].