LATAM Airlines Cancellation and Refund Policy

Cancellation and Refund Policy

LATAM Airlines applies cancellation and refund conditions based on fare rules and ticket type. Codeshare itineraries follow the conditions of both the ticketing airline and the operating carrier.

Cancellation Policy

24-hour Cancellation

Bookings may be canceled within 24 hours of purchase when fare conditions permit.

Non-refundable Tickets

Basic fare categories restrict refunds after cancellation. Ticket value may be retained as travel credit where applicable.

Refundable Tickets

Flexible fare types allow cancellations with refunds issued after applicable deductions.

How to Cancel

Reservations can be modified or canceled through LATAM Airlines platforms, travel agents, or customer service using the booking reference. For codeshare flights, changes may also involve the operating airline.

Refund Policy

Eligible Refunds

Refunds are issued for qualifying tickets, schedule changes, or airline-initiated disruptions. Unused taxes and selected ancillary services may also be refundable.

Processing Time

Refunds are returned to the original form of payment. Processing timelines depend on financial institutions.

Baggage Fee Refunds

Prepaid baggage fees are refunded only when the airline cancels the flight. Voluntary cancellations are not eligible.

For more detailed assistance on cancellation and refund terms, please contact LATAM Airlines Japan Office directly at Tel: 1 866 435 9526 [USA].