LATAM Airlines Lost and Found

Lost and Found

If an item is misplaced during a LATAM Airlines journey or within the airport, assistance is provided through the operating airline or the airport authority.

Items Left on Board the Aircraft

Items left onboard flights arriving at Kansai International Airport are collected by cabin crew and transferred to ground staff for documentation and storage.

Items Lost at the Airport

Items misplaced within terminal areas are handled by the airport’s lost property office.

Baggage-related Lost Property

Passengers must report delayed or missing checked baggage immediately upon arrival at the baggage service counter. A Property Irregularity Report (PIR) is issued for tracing.

Reporting a Lost Item

Passengers must provide flight details, baggage tag numbers, and a description of the missing item when submitting a report through the operating airline.

Recovery and Collection

Recovered items are stored for a limited period. Identification and proof of ownership are required for collection. Delivery arrangements may be available depending on location.

Passengers are advised to keep valuables in cabin baggage.

For further information on lost and found inquiries, please contact LATAM Airlines Service Hotline at Tel: 1 866 435 9526 [USA].