MIAT Mongolian Airlines Lost and Found

Lost and Found

If an item is misplaced during a MIAT Mongolian Airlines flight or within the airport, assistance is available through the Lost and Found service. Passengers can file a report and arrange retrieval of belongings.

Refer to the steps below to report and recover lost items.

Items Left on Board the Aircraft

Items left onboard are collected after arrival and transferred to ground personnel for documentation and storage.

Items Lost at the Airport

Items misplaced within airport terminals are handled by the airport’s lost property office.

Baggage-related Lost Property

Passengers must report delayed or missing checked baggage immediately upon arrival. A Property Irregularity Report (PIR) is issued for tracing.

Reporting a Lost Item

Passengers must provide flight details, baggage tag numbers, and a description of the missing item when submitting a report.

Recovery and Collection

Recovered items are stored for a limited period. Identification and proof of ownership are required for collection. Delivery arrangements may be available depending on location.

Passengers are advised to keep valuables in cabin baggage.

For further information on lost and found inquiries, please contact MIAT Mongolian Airlines Service Hotline at Tel: +81 3 6240 1553 [Tokyo].