Thai Airways Check-in Information at Kansai International Airport (KIX)

Passengers flying with Thai Airways may complete their check-in easily through the following available options.

KIX Self Service Check-in Kiosk

Online Web / Mobile Check-in

Thai Airways offers online and mobile check-in for flights departing from Kansai International Airport starting 24 hours before departure and closing 1 hour prior to scheduled flight time. Passengers can confirm booking details, select seats, and obtain boarding passes before arriving at the airport.

Self-Service Kiosks

Self-service kiosks are available at Kansai International Airport for Thai Airways passengers to print boarding passes and baggage tags. After completing kiosk check-in, passengers must proceed to baggage drop counters if required.

Airport Counter Check-in

Thai Airways check-in counters at Kansai International Airport open approximately 3 hours before departure. Passengers must complete check-in and baggage drop before the airline’s cutoff time. Valid passports, visas, and travel documents must be presented.

Special Assistance

Passengers requiring assistance at Kansai International Airport, including mobility support, medical needs, or unaccompanied minor services, must check in at staffed counters. Advance notice is required. Ground staff coordinate assistance throughout the departure process.

Passengers who do not complete check-in procedures before the cutoff time are not accepted for boarding.

For further information on Check-in, please contact Thai Airways Service Hotline at Tel: 0570 064 015 [Domestic calls only] / +81 6 6202 5161 or contact your local air ticketing agent.