Thai Lion Air Cancellation and Refund Policy

Cancellation and Refund Policy

Thai Lion Air offers cancellation and refund options designed to support passengers with changes to their travel plans. The key details of the policy are outlined below:

Cancellation Policy

24-Hour Cancellation Rule

Bookings made for Thai Lion Air flights departing from Kansai International Airport may be canceled within 24 hours of purchase if eligibility requirements are met.

Non-Refundable Tickets

Promotional and discounted fares do not allow refunds. Once canceled, the ticket value is not returned unless specified under fare rules.

Refundable Tickets

Flexible fare categories allow cancellation with applicable charges. Refunds are processed based on the fare conditions.

How to Cancel

Passengers may cancel or modify bookings for flights from Kansai International Airport through Thai Lion Air’s website, call center, or ticketing offices using the reservation reference.

Refund Policy

Eligible Refunds

Refunds are issued for eligible fares, airline-initiated cancellations, or major schedule changes affecting flights from Kansai International Airport. Unused taxes may also be refunded.

Refunds Processing and Timing

Approved refunds are processed to the original form of payment. Processing time depends on the payment provider and banking procedures.

Excess Baggage Fees Refund

Prepaid baggage charges are refunded only if the airline cancels the flight. Voluntary cancellations do not qualify for baggage fee refunds.

For more detailed assistance on cancellation and refund terms, please contact Thai Lion Air Japan Office directly at Tel: +66 2 529 9999 [Thailand].