Tianjin Airlines Cancellation and Refund Policy

Cancellation and Refund Policy

Tianjin Airlines applies cancellation and refund policies based on fare type and timing of the request for flights associated with Kansai International Airport.

Cancellation Policy

24-Hour Cancellation Rule

Tickets may be eligible for cancellation within 24 hours of booking, subject to fare rules and ticket conditions.

Non-Refundable Tickets

Deep-discounted Economy fares are non-refundable after cancellation. These tickets may not permit changes or refunds once issued.

Refundable Tickets

Flexible fare categories allow cancellations with applicable refund amounts based on fare rules. Service charges may apply.

Cancellation Fees

For standard fares, cancellations made more than 6 hours before departure may incur minimal or no fees, while cancellations closer to departure may incur penalties ranging from 5% to higher percentages depending on fare class.

How to Cancel

Passengers can cancel bookings through Tianjin Airlines’ official website, ticket offices, or customer service using the booking reference.

Refund Policy

Eligible Refunds

Refunds are issued for eligible tickets, including airline-initiated cancellations or schedule disruptions affecting flights from Kansai International Airport.

Refund Processing and Timing

Approved refunds are returned to the original payment method. Processing time depends on banking procedures and payment providers.

Ancillary Services Refund

Optional services are refundable only when flights are canceled by the airline. Voluntary cancellations are subject to fare rules.

For more detailed assistance on cancellation and refund terms, please contact Tianjin Airlines Japan Office directly at Tel: +86 898 95350 / +86 10 95350 [China].