Tianjin Airlines Lost and Found

Lost and Found

Passengers who misplace items during travel with Tianjin Airlines or within Kansai International Airport can report and recover belongings through established procedures.

Items Left on Board the Aircraft

Items left onboard Tianjin Airlines flights arriving at Kansai International Airport are collected by cabin crew after landing and transferred to ground handling staff for documentation and storage.

Items Lost at the Airport

Items misplaced within Kansai International Airport, including check-in areas, security screening zones, and boarding gates, are handled by the airport’s lost and found office.

Baggage-Related Lost Property

Passengers must report delayed or missing checked baggage immediately at the baggage service counter. A Property Irregularity Report (PIR) is issued to initiate tracking.

Reporting a Lost Item

Passengers are required to provide flight details, baggage tag numbers, and a description of the missing item when submitting a report.

Recovery and Collection

Recovered items are stored for a limited time. Passengers must present valid identification and proof of ownership for collection.

Passenger Advice

Passengers are advised to keep valuables in cabin baggage. The airline does not accept responsibility for unattended personal belongings left onboard or within airport premises.

For further information on lost and found inquiries, please contact Tianjin Airlines Service Hotline at Tel: +86 898 95350 / +86 10 95350 [China].