Tigerair Taiwan Lost and Found

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If you've lost an item during your Tigerair Taiwan flight or at the airport, Tigerair Taiwan is here to help. The Lost and Found service ensures you can easily report and recover your lost belongings.

Follow these steps to report and recover your lost items.

Items Left on Board the Aircraft

Items left onboard Tigerair Taiwan flights arriving at Kansai International Airport are collected by cabin crew after landing and handed over to ground handling staff for storage and documentation.

Items Lost at the Airport

Items misplaced within Kansai International Airport, including terminals, security checkpoints, and boarding gates, are managed by the airport’s lost and found office.

Baggage-Related Lost Property

Passengers arriving at Kansai International Airport must report delayed or missing baggage immediately at the baggage service counter. A Property Irregularity Report (PIR) is issued for tracking purposes.

Reporting a Lost Item

Passengers must provide flight details, baggage tag numbers, and item descriptions when reporting lost property at Kansai International Airport or through Tigerair Taiwan customer service channels.

Recovery and Collection

Recovered items at Kansai International Airport are stored for a limited retention period. Collection requires valid identification and proof of ownership. Delivery services may be available depending on destination.

Passenger Advice

Passengers traveling through Kansai International Airport are advised to keep valuables in carry-on baggage. The airline does not assume responsibility for unsecured items left onboard or within airport premises.


For further information on lost and found inquiries, please contact Tigerair Taiwan Service Hotline at Tel: 050 5211 1017 / +886 2 7753 1088.

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