Virgin Australia Check-in Information at Kansai International Airport (KIX)

Passengers flying with Virgin Australia may complete their check-in at Kansai International Airport (KIX) easily through the following available options.

KIX Self Service Check-in Kiosk

Online Web Check-in

Virgin Australia offers online check-in for eligible flights starting 48 hours before departure and closing approximately 60 to 90 minutes before scheduled departure, depending on the operating carrier. Passengers can select seats and obtain boarding passes in advance.

Self-Service Kiosks

Self-service kiosks are available at partner-operated counters in Kansai International Airport for eligible itineraries. Passengers can print boarding passes and baggage tags before proceeding to baggage drop counters.

Airport Counter Check-in

Passengers traveling on Virgin Australia ticketed itineraries must check in at the designated counters of the operating airline at Kansai International Airport. Counters generally open around 3 hours before departure.

Valid travel documents, including passports and visas, must be presented during check-in.

Special Assistance

Passengers requiring assistance must check in at staffed counters. Advance notice is required for mobility support or medical needs.

Passengers who fail to complete check-in before the cutoff time are not accepted for boarding.

For further information on Check-in, please contact Virgin Australia Service Hotline at Tel: +81 120 406 498 (Japan) / +61 7 3119 7089 (Australia) or contact your local air ticketing agent.