Japan Airlines, JL series flights at Kansai International Airport (KIX)
OsakaAirport.com » Airlines at Kansai Airport (KIX) » Japan Airlines (JAL)Japan Airlines Co., Ltd. (JAL) (日本航空株式会社), also known as Nikkō (日航), is Japan's flag carrier, headquartered in Shinagawa, Tokyo. Founded on August 1, 1951, and commencing operations on October 25, 1952, JAL operates a global network.
The airline's main hubs are Tokyo's
Narita (NRT) and
Haneda (HND) airports, as well as Osaka's
Kansai (KIX) and Itami (ITM) airports.
JAL provides both domestic and international passenger services, along with cargo and mail services, through subsidiaries such as J-Air, JAL Express,
Japan Transocean Air, and JAL Cargo.
Known for its excellent service, JAL plays a key role in the global airline industry. The airline operates a wide range of flights, including codeshares, making it easy for travelers to connect anywhere in the world.
As of November 2025, JAL serves 131 domestic destinations and 66 international destinations in 68 countries.
Contact Japan Airlines
Japan Airlines offers scheduled flights to Osaka Kansai Airport (KIX).
| Japan Airlines Osaka Contact Information |
|---|
Japan Office Tel: 0570 025 121 / +81 3 6733 3062 Working Hours 8:00 am - 8:00 pm daily Baggage Inquiry Kansai International Airport (KIX) Tel: 072 455 3091 Working Hours 9:00 am - 5:00 pm daily |
Inquiries managed by Japan Airlines Osaka Office including:
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Flight Ticket Booking
- Web Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- In-Flight Duty Free
- Airport Facilities
- Delayed Flights
- Sakura Lounge Service
- Reward Program
- Flight Messaging Service
- Animals and Pets
- In-Flight Meals
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seat Selection
- JAL Global Club (JGC)
- Visa on Arrival
- Seats Enquiries
- Receipts and Refunds
- Trip Insurance
- T1 and T2 Shuttle Service
If you're unable to find the answer from a local agent, please contact Japan Airlines Customer Service Hotline in Tokyo as below:
| Head Office (HQ) | Tel Number | Office Hours |
|---|---|---|
|
4-11, Higashi Shinagawa 2-Chrome, Shinagawa-ku Tokyo, 140-8605 Japan |
+81 3 6733 3062 | 8:00 am - 8:00 pm daily |
Prior to boarding your Japan Airlines flight, you might want to verify the information for:
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