Air New Zealand, NZ series flights at Kansai International Airport (KIX)

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Air New Zealand (NZX: AIR), headquartered in Auckland, is New Zealand's flagship airline. Its network focuses on Australasia, the South Pacific, and long-haul routes to Asia, North America, and the United Kingdom. As a member of the Star Alliance since 1999, Air New Zealand offers global connectivity through partnerships with airlines such as United Airlines and Singapore Airlines.

Air New Zealand (NZ/ANZ)

In Japan, Air New Zealand operates direct flights from Tokyo (Narita) and Osaka (Kansai) to New Zealand, offering convenient travel options to Auckland, Wellington, and Christchurch.

As of November 2025, Air New Zealand operates to 20 domestic destinations within New Zealand and approximately 29 international destinations across 18 countries including Japan.

Contact Air New Zealand

Air New Zealand offers scheduled flights to Osaka Kansai Airport (KIX).

Air New Zealand Osaka Contact Information
Japan Office Tel: 0570 015 424 (Local) / +81 3 5521 2770 (Overseas) Working Hours Monday - Friday: 10:00 am - 3:00 pm

Inquiries managed by Air New Zealand Osaka Office including:

Flight Ticket Cancellation
Flight Ticket Rescheduling
Web Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free
Airport Facilities
Delayed Flights
VIP Lounge Service
Reward Program
Flight Messaging Service
Animals and Pets

Flight Ticket Booking
Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Frequent Flyer Program
Visa on Arrival
Transit Information
Receipts and Refunds
Trip Insurance
T1 and T2 Shuttle Service

Air New Zealand HQ in Auckland, NZ

If you're unable to find the answer from a local agent, please contact Air New Zealand Customer Service Hotline in New Zealand as below:

Head Office (HQ)	Tel Number	Email	Office Hours
185 Fanshawe Street Auckland 1010 New Zealand	+64 9 357 3000 0066 3386 4164	info@airnewzealand.co.nz	24/7

Prior to boarding your Air New Zealand flight, you might want to verify the information for:

Cancellation and Refund

Ticket Office

Airlines