Batik Air Malaysia, OD series flights at Kansai International Airport (KIX)

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Batik Air Malaysia (formerly Malindo Air) is a Malaysia-based low-cost carrier headquartered in Petaling Jaya, with main hubs at Kuala Lumpur International Airport and Sultan Abdul Aziz Shah Airport. Founded in March 2013 with domestic routes, it now operates flights across Asia, Australia, the Middle East, and Central Asia.

Batik Air Malaysia (Image credit to Batik Air Malaysia Official FB)

The airline is a full member of the International Air Transport Association and has obtained the IATA Operational Safety Audit (IOSA). It operates under Indonesia’s Lion Air Group, which includes Batik Air, Super Air Jet, Lion Air, Wings Air, Biz Jet, and Thai Lion Air.

As of April 2026, Batik Air Malaysia serves more than 60 international destinations in 20 countries, including some operated through codeshare agreements, in addition to several domestic destinations in Malaysia.

Contact Batik Air Malaysia

Batik Air Malaysia offers scheduled flights to Osaka Kansai Airport (KIX).

Batik Air Malaysia Osaka Contact Information
Osaka Office Batik Air Malaysia Customer Care Centre at Whatsapp: +60 19 466 2222 (chat only) Email: od-otoiawase@aviationprosinc.com

Inquiries managed by Batik Air Malaysia Osaka Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Shopping
Flight Information
Airport Lounges
Visa Information

Missing Luggage
Immigration Services
In-Flight WIFI
Airport WIFI
In-Flight Entertainment
Airport Concierge Service
Airport Facilities
Delayed Flights
VIP Lounge Service
Reward Program
Flight Messaging Service
Codeshare Partners

In-Flight Meals
Animals and Pets
Airport Transfers
Sports Equipment
Airport Transportation
Seat Selection
Frequent Flyer Program
Visa on Arrival
Seats Enquiries
Receipts and Refunds
Travel Insurance
T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Batik Air Malaysia Customer Service Hotline in Kuala Lumpur as below:

Head Office (HQ)	Tel Number	Office Hours
Batik Air Malaysia Malindo Airways Sdn. Bhd. (D.B.A Batik Air) Meritus @ Oasis Corporate Park B2-1-01 Jalan PJU 1A/2 Ara Damansara 47301 Petaling Jaya Selangor, Malaysia	+60 19 466 2222 (chat only)	24 hours daily

Prior to boarding your Batik Air Malaysia flight, you might want to verify the information for:

Cancellation and Refund

Ticket Office

Airlines