Shanghai Airlines, FM series flights at Kansai International Airport (KIX)

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Shanghai Airlines (上海航空), headquartered in Shanghai, China, is a prominent airline and a wholly owned subsidiary of China Eastern Airlines. The airline operates a strong domestic network and offers convenient connections to both large and medium-sized cities across Mainland China.

Shanghai Airlines connects travelers to key locations in Asia, Europe, North America, and beyond. The airline operates frequent flights from Shanghai to major cities such as Beijing, Guangzhou, and Chengdu. Internationally, Shanghai Airlines provides essential connections to airports in Japan, including Tokyo Narita and Osaka Kansai, offering a smooth travel experience between China and Japan.

As a member of the SkyTeam alliance, Shanghai Airlines enhances travel options for passengers, providing access to an extensive global network. Whether flying within China or internationally, Shanghai Airlines ensures a reliable and comfortable journey for travelers across the globe.

As of April 2026, Shanghai Airlines operates an extensive domestic network within China and serves multiple international destinations in Asia and selected long-haul markets through coordination with China Eastern Airlines, providing connectivity across its combined network.

Contact Shanghai Airlines

Shanghai Airlines offers scheduled flights to Osaka Kansai Airport (KIX).

Shanghai Airlines Osaka Contact Information

Osaka Office

1st Floor, Higobashi Lucent Building
1-6-2, Kyomachibori
Nishi-ku, Osaka-shi, Osaka 550-0003
Japan

Tel: +81 6 6448 5161

Working Hours

Monday - Friday : 9:00 am - 12:00 pm and 1:00 pm - 5:30 pm

Closed on Weekend and Public Holidays.
 

Inquiries managed by Shanghai Airlines Osaka Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Shopping
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight WIFI
  • Airport WIFI
  • In-Flight Entertainment
  • Airport Concierge Service
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Reward Program
  • Flight Messaging Service
  • Codeshare Partners
  • In-Flight Meals
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seat Selection
  • Frequent Flyer Program
  • Visa on Arrival
  • Seats Enquiries
  • Receipts and Refunds
  • Travel Insurance
  • T1 and T2 Shuttle Service

If you're unable to find the answer from a local agent, please contact Shanghai Airlines Customer Service Hotline in China as below:

Head Office (HQ) Tel Number Office Hours
Shanghai Airlines
Block A2, CEA Building
36 Hongxiang Sanlu Road
Minhang District
Shanghai 200335
China
855 589 5530 (USA)
95530 (China)
+86 21 2069 5530 (Overseas)
24/7

Prior to boarding your Shanghai Airlines flight, you might want to verify the information for:



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